Refund & Warranty Policy

Warranty

This warranty is expressly limited to purchasers of Freakmount® products from Freakmount® or Freakmount® authorized resellers. The warranty is limited to Freakmount® mounts and components. The warranty does not include any device mounted or attached to a Freakmount® mount, such as a phone, GPS, computer or other device. This warranty does not cover any product or part that has been abused, worn out, heated, ground or otherwise altered, used for a purpose other than that for which it was intended, or used in a manner inconsistent with any instructions regarding its use.

 This warranty does not cover any product or part that has been misused, abused, shows excessive wear and tear or fatigue, has been subjected to heat beyond ordinary weather conditions, a ground or otherwise altered, used for a purpose other than that for which it was intended, or used in a manner inconsistent with any instructions regarding its use. If a product or part has been discontinued we will attempt to suggest a substitute. If a suitable substitute is not available, the discontinued part is no longer covered under this warranty.

Refund

If you are unhappy with you purchase for whatever reason. As long as it's within 30 days from your purchase & new condition, you can return it back to us at 118 East Main Street New Albany, Ohio 43054. Once we receive the item, we will refund your money within 1-2 business days. We will refund the cost to the original form of payment. 

To start a return, please email freakmount@halpco.com